We follow standard Indian sizing. You can refer to our Size Guide available on every product page to find your perfect fit. If you're between sizes, we recommend sizing up for comfort.

We dispatch within 48 hours, and most orders are delivered within 5–7 business days, depending on your location.

Absolutely! We offer easy returns and exchanges within 7 days of delivery. Just ensure the pair is unworn and in its original packaging.

Our shoes are low-maintenance. Simply wipe them with a soft damp cloth. Avoid soaking them in water or using harsh chemicals.

Yes, we provide free shipping across India on all orders — no minimum purchase required.

Yes, COD is available for most pin codes across India. You’ll see the option at checkout.

Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also log in to your account to check order status anytime.

Prepaid orders: Refund to original payment method in 7–12 working days after we receive the return.
COD orders: Refund as Credit Points to your iD&U account.
Claims: Refund as Credit Points, as per our claims policy.