• We suggest that you have the latest version of your operating system provider e.g. Windows, OSX etc. If you're still having problems, contact our Customer Care Team and include:
• As much detail as you can about the issue
• Screen shots of any error message you get
• Which web browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari etc.)
• What you have done so far to try to resolve it

• We don't currently have the facility to let you know if or when an item is due back in stock. As we like to offer you new and exciting products regularly we don't tend to restock a lot of our items again.
• We are always looking at improving your shopping experience so if this changes, we'll let you know.
• You could also look for something similar – all you need to do is type a product description into the search box on our website. You can narrow down the selection by using our 'Search' section on the right-hand side of the screen. Our New Arrivals section includes all our latest items, so it's always worth a look!

• We cater to customers located within India only. At present we do not accept orders for international shipping.
• We undertake to ship your orders anywhere in India. We are committed to delivering your order accurately, in good condition, and on time.
• We do not charge you for Shipping. However, we charge a flat fee of Rs. 49 on COD orders.
• We ship on all week days (Monday to Saturday), excluding public holidays.
• We generally ship out orders from our warehouse within 48 hours of orders receipt and the orders should reach you within 5 - 7 days.
• We have tied up with several logistics partners for smooth deliveries across India. All your shipment related queries would be addressed directly by our customer support team.

• You can exchange the product bought from our website within 7 days from order delivery date, for any reason including SIZE Change, no questions asked, as long as it is returned to us in its original packaging, in unused condition with all Tags and Labels intact, and is accompanied with its Original bill.
• We provide reverse pick up facility for most of the locations in India however, for locations where the reverse pick up facility is still not available for return/exchange, the customer needs to send the package to our warehouse address. Kindly get in touch with the Customer Care team for any assistance.
• If you want to exchange your bought product with a different product, having a different selling price, then you should cancel your original order by booking a return on our website and place a new order.